Privacy Policy

What we collect

• About you: your phone number, email, first name, birthday, gender, who you’d like to meet, the age range you’d like to meet, and your postal code.
• Your nights: who you were paired with, your keep or pass choices, and how each night ended.
• Your conversations: on event nights we create a written transcript of your voice dates. We don’t keep audio recordings of your dates.
• Your reveal photo: the selfie you add when you and a match keep each other.
• Payments: handled by Stripe. We never see or store your full card number.
• Usage: how you use the site and app, device and browser details, and diagnostic data that helps us fix problems.
• How you found us: the ad or link that brought you to Hello, collected with cookies and similar technologies (see Advertising and measurement below).
• Invites: if a friend invited you, or you invite one, we note the connection.

How we use it

• To verify your number, confirm you’re 18 or older, hold your seat and run each night.
• To match you. We listen to what you vibe on, using your choices and transcripts to set you up better next time. This includes AI tools that analyze conversations on our behalf.
• To make sure people who know each other are never paired together.
• To text you about your nights (see below), and to improve, secure and support Hello.

We don’t sell your personal information.

What other people see

Only what a blind date needs, unless you both choose each other. During a date, your partner sees your first name, your age, and a rough distance between you (like “8 km away”), estimated from the first three characters of your postal code. They never see your birthday, your postal code, your location, or your face. If you both keep each other all the way to the reveal, you’ll each see the other’s selfie and first name, and can choose to share your phone number. A VIP pass you share with a friend is an invite to Hello. It never includes your phone number.

Text messages

Your phone number is used to sign you in: we text you a verification code when you ask for one. Other texts are optional: if you tick the text-consent box on the application form, Had Me At Hello (Mbani LLC) texts you account updates and notifications: updates on your application, RSVP confirmations with your seat link, reminders about the events you signed up for, and your reveal link. We keep a record of when you ticked it and the exact words you agreed to. If you don’t tick it, we use the email you give us instead. We do not send marketing texts. Message frequency varies, usually a few texts a week. Message and data rates may apply.

Reply STOP to opt out at any time, or HELP for help. Your mobile number and SMS consent are never shared with third parties or affiliates for their marketing.

Who we share it with

Only the services that help us run Hello, and only for that purpose: hosting and databases (Vercel, Cloudflare, Supabase), voice and transcription (Daily), texting (Twilio), payments (Stripe), analytics (PostHog), scheduling (Calendly), AI providers that process conversations for us, and advertising partners for ad measurement (see Advertising and measurement). We may also share information when the law requires it, or to protect someone’s safety.

Advertising and measurement

We advertise Hello, and we use advertising partners’ tools (pixels, cookies and server-to-server connections) to learn which ads bring people to Hello and to find more people who might enjoy it. When you visit our sign-up pages, or when you verify your number, submit an application, are accepted, RSVP to a night, buy a ticket or attend a night, we may share limited information with those partners: a coded identifier that can’t be turned back into your number, your phone number in a scrambled (hashed) form that partners use only to match the step to their own accounts, your device’s browser and ad-click identifiers, your IP address and browser type, your general area (like the first characters of your postal code, your province and city), and that the step happened (and a ticket’s price).

We never share your phone number in readable form, your email, your name, your gender, your birthday, who you’d like to meet, your conversations, your matches or your photos with advertising partners. Partners use this information under their own privacy policies, and may use it to measure and improve ads.

To opt out on a device, open hello-tonight.com/?noads=1: that device stops loading advertising tools, and if you’re signed in there, nothing more about you is shared with advertising partners. You can also email us to opt out, and use your browser’s or the platforms’ own ad settings.

How long we keep it

While your account is active, and for as long as we need it to run and improve Hello. Ask us to delete your account and we’ll erase your personal information within 30 days, except what we must keep by law.

Your choices

You can ask to see, correct or delete your information, or opt out of texts or of advertising measurement. Email will@hello-tonight.com. Depending on where you live (including Canada and US states with privacy laws), you may have more rights, and we’ll honor them.

Age and safety

Hello is for adults 18 and over. We ask for your date of birth at sign-up, don’t accept anyone younger, and don’t knowingly collect information from minors. To report someone, see Safety on Hello in our Terms of Service. We protect your information with reasonable safeguards, though no system is perfectly secure.

Changes

If we change this policy, we’ll update the date above, and tell you by text for anything significant. Also see our Terms of Service.